SocialsOxygen FAQ

Frequently Asked Questions

Everything you need to know about orders, delivery, refills, safety and support.

First check if your account is public, if you entered the right username or post link, and if you did not change your username while the order was running. If everything looks correct and it has been more than 24 hours, contact us.

Instagram sometimes removes accounts it considers spam. This can cause follower counts to drop. If your order has a refill guarantee and the followers do not come back automatically, message us within the warranty period and we will check it.

Orders are processed automatically after payment. The estimated delivery time is shown on the product page and can depend on server activity.

We only need your username or post link, never your password. We have been operating since 2022 and have not had customers banned from using our services.

You can order multiple times, but do not add extreme amounts too fast. As a safe guideline, avoid going over 100,000 followers within 30 days on the same account.

Numbers create social proof. When people land on your profile and see a stronger follower count, your account looks more established and trustworthy.

Yes. We never ask for your password. Just keep your profile public while the order is being delivered.

We keep pricing sharp, delivery starts automatically after payment, and every eligible order comes with support and a guarantee.

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